Frequently Asked Questions

How much is your call out fee?

Zero, zip, nada, zilch, bupkis! We operate throughout JHB and surrounds, indoor or out. We offer a free inspection, assessment and quotation without any obligation to use our company.

Do you offer a guarantee?

Yes. We are so confident in our workmanship and product quality that we guarantee the best, lasting result* (*terms and conditions apply)

Which areas do you operate in?

Arcstone currently operates in Johannesburg and surrounds only – sorry coastal friends!

What about December time?

Arcstone are one of the few maintenance companies that operate throughout the festive season – if the rains don’t stop, why should we!

Company core values

The growth and success of our brand depends on one thing – Customer satisfaction

We know that the best form of advertising by far is word of mouth. An enthusiastic recommendation from a close friend or family member is far more effective than a highway billboard. Our goal is to generate a base of highly satisfied customers who will confidently recommend our services to whoever may need them and the only way we can achieve this goal is by delivering on our promise of top notch quality and customer service.

We take our customers feedback very seriously and act upon it immediately, regardless of the project size. After all, your recommendation could very well lead to many more projects in future. In summary, it is our goal to help you achieve yours!
Don’t let the often temptingly low prices of the average fly-by-night contractor fool you, choose Arcstone and get the job done right first time, every time.

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Love those special moments

Your home should be a place of joy and laughter, not endless headaches and frustrations. Let Arcstone attend to all your needs – both at home and at the office, so that you can get on with whats really important.

Enjoy more family time

With Arcstone you can rest easy knowing that your home is in good hands, leaving you free to enjoy your special place with those closest to you.

Work in your ideal office

We have the skills to make your dream office a reality, with our guidance and your personal design taste – anything is possible.